It means setting the standard for what a dealership experience should be.

At Richmond Ford West, we’ve built our reputation on trust, transparency, and taking care of our guests the right way. That commitment has helped us earn Ford’s prestigious President’s Award, a reflection of the exceptional experiences our guests receive every day here in Glen Allen and
Short Pump.

We put people first and strive every day to provide a guest experience that values your time, delivers full transparency, and puts you at the center of every step — that’s the
Driven By You experience.

Richmond Ford West is family-owned, and we treat every guest like they’re one of our own. We take pride in making every visit personal, welcoming, and rooted in the Glen Allen community we call home.

Being family owned means decisions are made right here in Short Pump - not in a corporate boardroom. It allows us to keep our focus where it belongs: on creating an experience that is personal, transparent, and built around you.

At Richmond Ford West, Driven By You isn't just a tagline - it's a philosophy. It represents our commitment to our guests, our community, and the positive impact we strive to make every day.

As Short Pump's hometown Ford dealership, giving back is at the heart of everything we do. We proudly support causes that matter, including Anthem Lemonaid, Walk to End Alzheimer's, Susan G. Komen, MADD, Feed More, and Henrico County Public Schools CTE programs. From fighting hunger and supporting education to advancing public safety and health initiatives, we focus on making meaningful change where it matters most.

Whether you live in Ashland, Chesterfield, Midlothian, Goochland, Louisa, or anywhere in the Central Virginia area, when you choose Richmond Ford West, you're not just driving home a vehicle - you're joining a dealership and a family that's committed to moving our community forward, every mile, every day.